Process
- We cannot provide free returns for size mismatch problems, as this does not count as a product quality defect.
- According to the official return policy posted on our website, all non-quality related returns will be charged a return fee of 19.98 in local currency.
- This fee covers original outbound shipping, return shipping, as well as cleaning and refurbishment work for returned items to guarantee resale condition.
- This fee standard applies to every customer equally, and we are unable to waive it to maintain fair treatment for all buyers.
Notice
We fully understand you would prefer to avoid this charge, yet we cannot make exceptions for individual orders. Please reach out to us if you have further questions.
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