Unpaid Order Status After Successful Payment

Process

1. The "unpaid" label on your order generally stems from system synchronization delays between your payment provider and our platform, or temporary payment gateway malfunctions.
2. Submit a screenshot of your completed payment record (bank statement, PayPal receipt, Klarna record or credit card transaction log) to our support team for manual verification.
3. Our team will review your proof of payment and update your order status right after confirmation.

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